OUR COMMITMENT TO YOUR PRIVACY
WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR WEBSITE?
When ordering or registering on our site, as appropriate, you will be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. Without this information no transaction can take place.
WHEN DO WE COLLECT INFORMATION?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
HOW DO WE USE YOUR INFORMATION?
Burning Ocean does not sell, rent or disclose your email address or other personal information to unrelated third parties unless required to do so by law, and based on our belief and in good faith, that it is necessary to protect the users of our website or the public. We use the information gathered for processing your order, developing our website and for planning in improving our products and services to customers and visitors to the website. We may use the information you provide to inform you about new Burning Ocean products or items of interest via email or postal mail as long as you have indicated that you do not object to this. We try not to do this intrusively and you can always choose not to receive any further newsletters or promotional material from us by clicking on the appropriate link clearly visible in emails we send. Alternatively you can contact us directly at firstname.lastname@example.org. When a visitor registers to join a mailing list, the information collected is used to communicate with that person directly and to help build a profile using the geographic location, age and any feedback the visitor may wish to provide. We welcome feedback and any comments made are used to improve our services and not for market research nor to readers with the customer's registration details as collective data.
HOW DO WE PROTECT YOUR PRIVATE INFORMATION?
We implement a variety of security measures when a user places an order to maintain the safety of your personal information. We receive and store the information on our secure databases which are only accessible as needed by authorised Burning Ocean staff who are fully aware of the importance of confidentiality. Unfortunately, potential security and privacy issues are inherent in the nature of the internet and no data transmission over the internet can ever be absolutely guaranteed. We do undertake to provide the most secure shopping environment possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. This gives you the confidence of knowing that all orders placed are securely encrypted and protected and means you'll be unable to inadvertently place an order through an unsecured connection.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
For your convenience we may store your credit card information longer than 30 days in order to expedite future orders, and to automate the billing process.
DO WE USE 'COOKIES'?
HOW DO WE USE 'COOKIES'?
To help remember and process the items in the shopping cart.
To understand and save user's preferences for future visits.
To compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders .
THIRD PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
THIRD PARTY LINKS
We do not include or offer third party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. Click here for more information.
HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
DOES OUR SITE ALLOW THIRD PARTY BEHAVIORAL TRACKING?
It's also important to note that we allow third party behavioral tracking.
COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
FAIR INFORMATION PRACTICES
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
IN ORDER TO BE IN LINE WITH FAIR INFORMATION PRACTICES WE WILL TAKE THE FOLLOWING RESPONSIVE ACTION, SHOULD A DATA BREACH OCCUR:
We will notify the users via email within 7 business days. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Users can visit our site anonymously.
Users are able to change their personal information by emailing us and by logging in to their account.